{"id":5312,"date":"2025-07-10T23:48:03","date_gmt":"2025-07-10T23:48:03","guid":{"rendered":"https:\/\/www.awjlaw.com\/?page_id=5312"},"modified":"2025-07-10T23:48:03","modified_gmt":"2025-07-10T23:48:03","slug":"faqs-what-to-do-if-your-insurance-company-is-stalling-on-your-claim","status":"publish","type":"page","link":"https:\/\/www.awjlaw.com\/faqs\/what-to-do-if-your-insurance-company-is-stalling-on-your-claim\/","title":{"rendered":"What to Do if Your Insurance Company Is Stalling on Your Claim"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If your insurance company is stalling on your claim, you\u2019ll want to find out why your claim is being delayed and <\/span><b>hire an experienced attorney <\/b><span style=\"font-weight: 400;\">to help you. A <\/span><a href=\"https:\/\/www.awjlaw.com\"><span style=\"font-weight: 400;\">Marietta personal injury lawyer<\/span><\/a> <span style=\"font-weight: 400;\">will follow up with the insurance company and push for the settlement you deserve to get back on your feet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Getting legal assistance and information will help you navigate this process and get the settlement you deserve. Let\u2019s take a closer look at what to do when your insurance company is stalling on a claim and how a dedicated lawyer will help you resolve the situation.<\/span><\/p>\n<h2>Understand Why Your Insurance Claim Might Be Delayed<\/h2>\n<p><span style=\"font-weight: 400;\">If your insurance company is stalling on your claim, the first step is to find out why. Our lawyers will investigate your situation and determine why your claim is being delayed. Common reasons for a delayed claim include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Incomplete paperwork<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ongoing investigations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disputes over liability<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These are just a few reasons why your insurer could be stalling. We will review your policy and check for any <\/span><b>missing documents<\/b><span style=\"font-weight: 400;\"> or requested information. If everything is in order and the insurer is still delaying without good reason, it might be time to take further action.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reach out to us to learn more about what to do if the insurance company is stalling on your claim.<\/span><\/p>\n<div class=\"cta-inner cta-1\">\n            <div class=\"cta-inner__meta\" style=\"margin: 0;\">\n                <h3>Call Today For A Free Consultation <\/h3>\n                <div class=\"cta-inner__btn-white\">\n                    <a class=\"btn-white\" href=\"tel:+17704275498\" title=\"(770) 427-5498\">(770) 427-5498<\/a>\n                <\/div>\n            <\/div>\n        <\/div><h2>Document Every Interaction With Your Insurance Company<\/h2>\n<p><span style=\"font-weight: 400;\">Another step to take if the insurance company is stalling on your claim is to keep thorough records. You\u2019ll want to document every phone call, email, and letter exchanged with the provider.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you are documenting interactions with the insurance company, make sure to note the date, time, and the representative\u2019s name for each interaction.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the insurer makes any promises, you should request confirmation in writing. These records serve as vital evidence if you must escalate the situation or take legal action, as detailed documentation will demonstrate the insurer\u2019s pattern of delay.\u00a0<\/span><\/p>\n<h2>Follow Up Persistently and in Writing<\/h2>\n<p><span style=\"font-weight: 400;\">If your insurance company is stalling on your claim, you must be persistent. Send follow-up emails or letters rather than relying on phone calls. Written communication creates a paper trail and often encourages faster responses. Be <\/span><b>clear, polite, and firm<\/b><span style=\"font-weight: 400;\"> as you outline your concerns and request updates on your claim\u2019s status.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consistent follow-ups show that you\u2019re serious about resolving the issue and holding the insurer accountable. Our team will assist with follow-up communications and ensure see to it that your best interests are protected throughout the process.\u00a0<\/span><\/p>\n<div class=\"cta-inner cta-2\">\n            <div class=\"cta-inner__meta\" style=\"margin: 0;\">\n                <h3>Contact Our personal injury Lawyers Today<\/h3>\n                <div class=\"cta-inner__btn-white\">\n                    <a class=\"btn-white\" href=\"\/contact-us\/\" title=\"Click to contact\">Click To Contact<\/a>\n                <\/div>\n            <\/div>\n        <\/div><h2>Know Your Rights and Policy Coverage<\/h2>\n<p><span style=\"font-weight: 400;\">One of the most important things to do when your insurance company is stalling your claim is to understand your rights and coverage as a policyholder. Specifically, you should know the coverage you\u2019re entitled to and the insurer\u2019s obligations under the policy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our firm will review your situation, explain your insurance policy and legal rights, and take further action against the insurance provider if necessary. With our team on your side, you\u2019ll have an excellent chance at getting the settlement you deserve to move forward with your life.\u00a0<\/span><\/p>\n<div class=\"cta-inner cta-3\">\n            <div class=\"cta-inner__meta\" style=\"margin: 0;\">\n                <h3>Complete A Free Case Evaluation Form Now<\/h3>\n                <div class=\"cta-inner__btn-white\">\n                    <a class=\"btn-white\" href=\"\/contact-us\/\" title=\"GET FREE HELP NOW\">GET FREE HELP NOW<\/a>\n                <\/div>\n            <\/div>\n        <\/div><h2>Consider if Your Insurer Is Acting in Bad Faith<\/h2>\n<p><span style=\"font-weight: 400;\">If your insurance company is stalling on your claim, you\u2019ll want to determine if it is acting in bad faith. Insurers are legally required to handle claims in good faith and provide timely responses. Unfortunately, insurers often delay claims in hopes that you\u2019ll give up on your case or that the statute of limitations will expire.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you believe your insurer is acting in bad faith, you likely have grounds for a legal claim. A lawyer will review the details of your situation, determine if <\/span><a href=\"https:\/\/www.investopedia.com\/terms\/b\/bad-faith-insurance.asp\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">bad faith insurance<\/span><\/a><span style=\"font-weight: 400;\"> tactics are at play, and take the necessary legal actions to hold your provider responsible for their actions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to delaying your claim, there are several other tactics the insurance company could use to avoid paying you what you\u2019re owed. Reach out to an attorney as soon as possible if you believe your insurance provider is engaging in one or more of the following bad faith practices:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Denying claims without a valid reason<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offering lowball settlements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Misrepresenting policy terms or coverage<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Failing to conduct a proper investigation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ignoring or not responding to communications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requesting excessive or unnecessary documentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refusing to provide a written explanation for claim denial<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delaying payment after claim approval<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Threatening or intimidating policyholders<\/span><\/li>\n<\/ul>\n<h2>Consult an Experienced Personal Injury Lawyer for Free<\/h2>\n<p><span style=\"font-weight: 400;\">If your insurance company is stalling on your claim, don\u2019t settle for delays or unfair treatment. At Jones &amp; Swanson, we offer personalized, responsive service that larger firms can\u2019t match. We understand the urgency of your situation and will return your calls, respond to your emails, and provide you with the attention your case deserves.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have <\/span><b>50+ years of combined experience<\/b><span style=\"font-weight: 400;\"> and are bar association leaders. We have the resources to handle even the most complex cases. Our commitment to excellence, compassion, and diligence will give you the best chance at receiving a fair settlement. Contact us to schedule a free consultation and learn what to do if your insurance company is stalling on your claim.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your insurance company is stalling on your claim, you\u2019ll want to find out why your claim is being delayed and hire an experienced attorney to help you. A Marietta personal injury lawyer will follow up with the insurance company and push for the settlement you deserve to get back on your feet. Getting legal &#8230;<\/p>\n","protected":false},"author":35,"featured_media":5313,"parent":801,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"hc_faqs":[457],"class_list":{"0":"post-5312","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"hc_faqs-personal-injury","7":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What to Do if Your Insurance Company Is Stalling<\/title>\n<meta name=\"description\" content=\"A knowledgeable personal injury lawyer can explain what to do if your insurance company is stalling on your claim.\" \/>\n<meta name=\"robots\" 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